Criative Music powers their growth with SystemOne
How the largest gospel artist booking agency in Brazil manages 1,000 shows per year with a team of 20+ employees using SystemOne daily.
Criative Music is the largest producer of gospel events in the state of Espírito Santo and the biggest gospel music agency in Brazil. We chatted with Criative Music’s marketing manager, Diogo Chiapani, about how their team of 20+ employees manage 1,000 shows per year using SystemOne daily.
The company was founded in 1997 by Ivanildo Nunes, its current Director. The name “Criative Music” was inspired by the phrase “Criação de Atividades Evangélicas” (Creation of Evangelical Activities). The company forms part Grupo Criative, which comprehensively covers music logistics, recording, and production.
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Why Criative Music wanted to switch
Diogo has been working in the company's marketing department for more than seven years, and the Criative team has been using SystemOne for two years.
They were looking for a comprehensive booking platform that could be adapted with the company’s rapid growth.
Before SystemOne, they were using another system that had its benefits but ultimately wasn’t practical or functional. Diogo’s team experienced many problems with their previous solution and found that it wasn’t able to scale with Criative Music’s growth.
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For Diogo, the most essential feature is automatic reminders. His team uses this feature to set up their task lists every day. Another important feature that he reports his team uses often is the generation of the technical sheet: exporting all the data of the show agenda in a PDF file that they send to all the stakeholders. His team uses SystemOne extensively—the only feature they haven't implemented is eSign.
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Diogo says that implementing data and linking their artists’ Google Calendars to SystemOne is “super useful.” With all their data on one platform, it has been easy to configure everything they needed to. Their customer service team is responsible for filling each schedule’s fields in the system.
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How SystemOne caters for growing agencies
With SystemOne, Criative Music’s team organizes each show’s entire agenda in a single place. In addition to editable fields, they can put the data of their promoters and artists into SystemOne, as well as the air tickets, hotels, and other show logistics. It’s easy to export all this data in an editable file or choose not to send it to the people in the agenda.
"And all this is linked to the financial section within the system. It's wonderful."
Diogo also values that SystemOne’s mobile app empowers stakeholders who are on the road traveling with the artists. For him, our comprehensive platform makes booking simple and easy—even when your agency is expanding.
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If you’re ready to try SystemOne for your agency’s booking management, book a demo or request a free trial below.
"Criative Music has brought together more than 3 million people throughout its history. We manage the careers of about 30 renowned gospel singers in Brazil and around the world."
"We were looking for a complete system that could meet all the company's needs and keep up with our growth. After a long search we found SystemOne and decided to implement it."
"As SystemOne is a robust system, we’ve created custom fields to meet the needs of our daily workflow."
"We currently fill more than 10 schedules a day. Of course some may be canceled in the future, but being able to control all schedules—even the artists' personal schedules—in one place, makes our work much more efficient."