Can't find address on map
We use a service by Google to find the position on the map for an address. This process is called "geocoding" and it's very similar to what happens if you type in an address on Google Maps.
When the address of a company is not recognized by Google, this message is shown:
How can I fix this?
You could try changing or simplifying the address for the company and click " Save". If the address is recognized, you will see the map appear. Sometimes it helps to try to find the address on Google Maps.
Are there consequences when the address is not found?
The geolocation of the company is used in several ways, for instance to display a map in the mobile app and in the exclusivity check. You won't be able to make full use of these features if you don't have your addresses mapped correctly.
Booking requests
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approve-booking-requests
booking-requests
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Invoicing
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batch-modify-records
book-a-payment-on-an-invoice
change-the-currency-of-products
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Availability check
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how-to-use-the-availability-check
Bookkeeping
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bookkeeping-country
bookkeeping-currency
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ledger-number
Email
date-and-time-formatting
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domain-authentication
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Guest list
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Logistics
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Exporting data
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exporting-to-excel
product-type-84d1e
share-artist-schedule-with-another-system-one-client
Files
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make-files-visible-to-external-users
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Personal settings
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edit-html-in-email-signature
Setup
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import-my-existing-contacts
promoter-profile
venue-profile
Products
change-the-currency-of-products
ledger-number
product-type-84d1e
unit-in-product
vat-rates
Shows
batch-modify-records
can-external-users-change-show-data
change-multiple-shows-at-once
change-the-currency-of-products
exchange-rates
Address book
batch-modify-records
brnnysund-register-integration
cant-find-address-on-map
company-email-migration
company-with-a-different-postal-address
Word templates
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bank-account-in-word-template
date-and-time-formatting
esign-ready-template
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Advancing
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managing-advancing-templates
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what-are-personal-message-templates
what-is-advancing
User management
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create-an-account-for-a-developer
create-an-external-user-account
create-an-internal-user-account
deactivate-an-external-user
System settings
branding
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create-an-external-user-account
create-an-internal-user-account
managing-free-fields
iCalendar
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how-to-create-an-icalendar-feed-for-a-user
how-to-view-an-artists-events-on-external-calendars
icalendar-feed
Mobile app
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accessing-files-offline-on-android-devices
artists-visible-in-mobile-app
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Your website
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api--with-shows-in-json-format
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Integrations with other systems
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brnnysund-register-integration
connected-accounts
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google-places-integration
Contracts
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change-the-currency-of-products
document-with-multiple-shows
how-to-delete-a-contract
Subscription
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change-my-billing-details
configure-payment-method
frequently-asked-questions-on-pricing
read-only-subscription
Google calendar
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subscribe-to-an-external-google-calendar
Free fields
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free-field-permission-profile
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Requirements
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Flights
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Security
connected-accounts
help-with-sign-in
sharing-user-accounts
sign-in-with-facebook-removed
support--security
eSign
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can-i-have-my-own-signature-already-on-esign-documents-that-i-sent-out
change-something-specific-in-a-document
create-account-from-esign
do-i-need-another-esignature-service
Bank account
bank-account-in-word-template
setting-up-a-bank-account
Artist
artist-profile
artists-visible-in-mobile-app
change-artists-shown-in-a-booking-request-form
display--hide-artist-in-filters
how-to-hideunhide-artists-in-availability
Timetable
timetable-in-email-template
timetable-in-icalendar-template
timetable-in-word-template
what-is-a-timetable